Putting Total Quality Management to Work: What TQM Means, How to Use It and How to Sustain It Over the Long Run by Marshall Sashkin

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Putting Total Quality Management to Work: What TQM Means, How to Use It and How to Sustain It Over the Long Run

Marshall Sashkin - Putting Total Quality Management to Work: What TQM Means, How to Use It and How to Sustain It Over the Long Run
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